Privacy Policy

Wicked Play
Last updated: 2025

1. Introduction

This Privacy Policy describes how Wicked Play (“Wicked Play”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when providing its games, software, websites, and related services (the “Services”).

Wicked Play is committed to protecting privacy and processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

2. Scope of This Policy

This Privacy Policy applies to the following categories of individuals:

2.1 Covered Individuals

  • Website visitors;
  • Business partners and operators;
  • Representatives of licensed operators;
  • Users of Wicked Play CMS, documentation, and support channels;

2.2 Excluded Activities

  • Wicked Play does not directly operate player gambling accounts unless explicitly stated;
  • Personal data of end players is generally processed by licensed operators, not by Wicked Play;

3. Data Controller

3.1 Wicked Play as Data Controller

For the purposes of applicable data protection laws, Wicked Play acts as a data controller for personal data collected directly through:

  • Its website;
  • CMS access;
  • Business communications;

3.2 Operators as Independent Controllers

Operators integrating Wicked Play products act as independent data controllers for end-player personal data.

4. Types of Data We Collect

Depending on the nature of the interaction, Wicked Play may collect the following categories of personal data:

4.1 Business & Contact Data

  • Full name;
  • Company name;
  • Job title;
  • Email address;
  • Phone number;
  • Business correspondence;

4.2 Technical & Usage Data

  • IP address;
  • Device and browser information;
  • Access logs;
  • CMS usage activity;
  • Website analytics data;

4.3 Compliance-Related Data

  • Corporate verification details;
  • Licensing confirmations;
  • AML / KYC-related information for partners (where legally required);

Wicked Play does not intentionally collect sensitive personal data, unless required for legal or regulatory compliance.

5. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

  • Performance of a contract;
  • Legitimate business interests;
  • Compliance with legal and regulatory obligations;
  • Consent, where applicable;

6. How We Use Personal Data

Wicked Play processes personal data for the following purposes:

  • Providing and maintaining the Services;
  • Partner onboarding and compliance verification;
  • Communication and customer support;
  • Platform security and fraud prevention;
  • Improving Services and user experience;
  • Legal and regulatory compliance;

7. Cookies & Tracking Technologies

7.1 Purpose of Cookies

Wicked Play uses cookies and similar technologies to:

  • Ensure website functionality;
  • Analyze website performance;
  • Improve usability and security;

7.2 Cookie Management

  • Detailed information is available in the Cookies Policy;
  • Users may control cookie preferences through browser settings or consent tools where applicable;

8. Data Sharing & Disclosure

8.1 Data Recipients

Wicked Play may share personal data with:

  • Trusted service providers (hosting, analytics, security);
  • Professional advisers (legal, accounting, compliance);
  • Regulatory or law enforcement authorities where legally required;

8.2 Data Protection Guarantees

  • Personal data is not sold to third parties;
  • All third-party processors are contractually bound to:;
    • Protect personal data;
    • Process data only in accordance with Wicked Play’s instructions;

9. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), Wicked Play ensures appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs);
  • Adequacy decisions;
  • Equivalent legal protection mechanisms;

10. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy;
  • Comply with legal, regulatory, or contractual obligations;

After the retention period expires, data is securely deleted or anonymized.

11. Data Security

Wicked Play implements appropriate technical and organizational security measures, including:

  • Access controls;
  • Encryption where appropriate;
  • Secure hosting environments;
  • Monitoring and audit procedures;

While reasonable measures are taken, no system can guarantee absolute security.

12. Data Subject Rights

Where applicable, individuals have the right to:

  • Access their personal data;
  • Request correction or deletion;
  • Restrict or object to processing;
  • Request data portability;
  • Withdraw consent (where processing is based on consent);

Requests may be submitted using the contact details below.

13. Third-Party Links

The Services may contain links to third-party websites. Wicked Play is not responsible for the privacy practices or content of external sites.

14. Changes to This Policy

Wicked Play may update this Privacy Policy periodically.

  • Updated versions will be published on the website;
  • Continued use of the Services constitutes acceptance of the updated Policy;

15. Contact Information

For privacy or data protection inquiries, please contact:

Wicked Play
📧 info@wickedplay.com